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Our main GDPR measures

As of 25 May 2018, the General Data Protection Regulation (GDPR) is in function. Prindustry has protected all the personal data of orders that go through the platform under this legislation.
Prindustry takes care of all appropriate technical and organizational measures that are to prevent data breaches.

Processor agreement

All of the partners connected to our web-to-print platform have received contracts that guarantee the security of personal data through our platform. The agreements contain required technical and organizational measures to protect the data. Personal data may only be used for producing and sending the order.

Additional agreement

As a WhiteLabelShop or Brandportal owner, you can also request a processing agreement from us. This is an agreement between Prindustry and you as a customer, the Controller (see ‘Data Processing Roles’). All necessary requirements have also been incorporated in our Terms and Conditions.

Terms and Conditions

Our Terms and Conditions have been updated with the newest privacy measures. You can read in the conditions that Prindustry does nothing with the personal data that goes through the platform. As of 25 May 2018, these new conditions were automatically presented to our clients in the backend.
Furthermore, these Terms and Conditions regulate the legal relationship between the contractor and the clients. Technical support is also ensured through the legal documents. According to the SLA, a request for support will be picked up within 48 hours.

SSL certificate

Every Prindustry web portal has a secure HTTPS connection through a SSL certificate. By using a SSL certificate, all data is sent encrypted. Authentication data is stored in the database and in back-ups. Back-ups are stored in a protected environment in the data centre. The back-ups are made approximately once a day and stored for fourteen days.

Servers in EU

All Prindustry servers are located within the EU borders and are secured according to GDPR legislation. All of our web portals run on our own web servers which are fully separated from other companies.

Cookie notification

Our clients can set their own cookie notification through our backend. A cookie notification is important, because the visitor in the webshop must be informed about which data the reseller collects.

Outside the platform

Prindustry arranges all security for the personal data that goes through our platform. Of course, the WhiteLabelShop or Brandportal owner is responsible for the personal data for orders outside of our portal. They can use our Processer Agreement, Privacy Declaration and Terms and Conditions as a starting point.

ICT Warranty

Prindustry is affiliated with industry organisation ICT Warranty. The ICT guarantee certification is monitored and renewed every year. It stands for reliable ICT companies and gives partners clarity and certainty.

Data processing roles

As a software developer, we are the Processor for our customers. We do not determine the purpose and means of processing the personal data. We merely store and transmit the data. Personal data is processed on behalf of the Controller. The WhiteLabelShop or Brandportal owner is the Controller, because they enter the personal data or have them entered and determine the purpose and means. The suppliers are the Sub-processor because they receive the personal data for a specific purpose, namely producing and sending an order.


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