The situation: communication procurement customer
Completely unburden the customer. It sounds like a big cliché, but it is exactly what matters when you want to create the best customer relationship. Also when it comes to providing communication resources. As a print manager or graphic entrepreneur, your strength lies in producing these materials. Organize high-quality printed matter on time. IT is an increasingly important part of this. Big companies want an online ordering system for all communications. This not only allows them to conveniently order the products, but also to adapt them to their own corporate identity for (re) use. As a full-service print media specialist you also want to handle the activities for the customer in this regard. You want to offer an IT solution for the procurement and design of your client’s communication materials.
but you encounter one of the following issues…
- You are not an IT expert;
- You have built something yourself, but it is not good enough and / or you run into the complexity of software development;
- You do not have your own developer or only one developer, which means that you are not very flexible in software development.
Without a complete IT solution you miss out on a long-term connection with the customer. So it is time to look for the right solution.