Prindustry, located at Hendrik Figeeweg 1M-2 2031 BJ Haarlem in The Netherlands, is responsible for the processing of personal data as shown in this Privacy and Cookie Statement.
Prindustry is an IT company that develops software for B2C (print) web shops or B2B (brand) portals. Prindustry respects the privacy of customers, relations and visitors to the website and ensures that the personal information you provide is treated confidentially. You can read here exactly how Prindustry does this – and which personal data Prindustry collects from you for what purposes.
The use of personal data
When using the website, services and / or at contact moments, Prindustry obtains certain information from you. This can be personal data. Prindustry only stores and uses the personal data that is provided by you directly, in the context of the service you have requested (for example in the contact form or with signing an agreement), or of which it is clear that they are provided to Prindustry to to process. Prindustry will not use your personal data for other purposes, unless you have given permission in advance or unless Prindustry is allowed or required to do so by law or the agreement.
Description of the personal data
Prindustry processes your personal data because you use Prindustry services and / or because you provide this data to Prindustry yourself.
Below you will find an overview of the personal data that Prindustry processes, depending of course on the purpose of the use (see next paragraph):
- Name and address details
- Company details: personal e-mail address
- VAT number
- E-mail address
- (Mobile) telephone number
- Location data
- IP address
- Technical browser information
- Cookie ID
- Click and surf behavior
- Other personal data that you actively provide, for example in correspondence and by telephone
- (Login) data web portals (customers only)
- Bank account number (customers only)
Purposes of use
In order to provide you with the best possible service, Prindustry needs to store some of the above personal data in certain cases.
Prindustry may process your personal data for the following purposes:
- The execution of agreements, transactions and services, such as the development of your web portal(s);
- Relationship management, including contacting you if you request this;
- Gaining insight into the use of the Prindustry website;
- (Inform you about) Product and service development;
- Sending a Prindustry newsletter (online);
- Sending brochures or invitations (offline);
- Determining strategy and policy;
- Providing support;
- Making the internet offer more interesting by showing advertisements that match your online searches.
Prindustry does not store your personal data longer than is strictly necessary to achieve the stated purposes in this Privacy and Cookie Statement.
In case you apply for a position with Prindustry, we will not keep your data longer than 8 weeks after the position has been filled.
Prindustry uses careful security procedures to protect the processed data, among others to prevent unauthorized access to this data. Prindustry ensures that only necessary persons have access to your data, and that access to personal data is protected.
The main technical measures are servers within the EU and SSL certificates (aka: TLS certificates). All Prindustry servers are located within EU borders and comply with GDPR legislation. All web shops and brand portals have a valid SSL certificate. By using an SSL-certificate, all data will be sent encrypted. The SSL certificates are validated on a periodic basis. The SSL/TLS certificates all have an expiration date. For each SSL certificate Prindustry keeps track of the expiry date. Support keeps track of when which certificate needs to be replaced (to prevent an expired certificate from being used) and performs the replacement of the certificates. When a certificate is replaced, the support employee records the new expiration date in the Master list and includes the new replacement date in said diary. This falls under cryptographic management measures. Authentication credentials are stored in the database and in backups. Backups are stored in a protected environment in the data center. All internal processes at Prindustry are standardized to ensure manageable organization, reliability and efficiency.
Organizational measures include, for example, the maintenance of a Processing Register. This register states which personal data are processed, for what purposes and how these data are secured. Prindustry is a member of the trade association ICTWaarborg. The ICTWaarborg certification is monitored and renewed on a yearly basis. It stands for reliable ICT companies, and provides clarity and security to partners. Furthermore, as of 2021 Prindustry is in the process of obtaining certification for ISO 27001, the ISO standard for information security.
Confidentiality & Disclosure to Third Parties
Prindustry handles your personal data confidentially. Prindustry does not provide the personal data that Prindustry collects (on the website) to third parties for direct marketing purposes of these parties.
Prindustry only shares your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. Prindustry concludes a Processor Agreement with companies that process your data in an order to ensure the same level of security and confidentiality of your data.
The WhiteLabelShop (webshop) owner is the Controller, because they enter the personal data or have them entered and determine the purpose and means. When a web portal owner uses the connections in the platform to producers to manufacture the webshop products, these producers are the Subprocessors, because they receive the personal data for a specific purpose, namely the production and sending of an order. All suppliers who offer products through the Prindustry platform have received contracts that guarantee the security of personal data through the platform. By signing the Subprocessor Agreement, suppliers indicate that they are taking appropriate measures to protect personal data. This gives WhiteLabelShop holders the assurance that they will handle the personal data they receive for an order through the Prindustry platform with care. WhiteLabelShop owners can see in the backend in their webshop, in the Prindustry Marketplace, which suppliers have signed the agreement by the green GDPR tick.