Questions about our services?

Complaint handling

Are you not (completely) satisfied with the purchased product or service from Prindustry? Send us an email at We will look for a suitable solution together with you. You can expect a response to your complaint within 48 hours. The maximum response time that we use is 14 days.

Support Prindustry system

Do you have a question or comment about the operation of the system? Then create a ticket by sending an email to The ticket will be picked up within 48 hours according to the SLA.


Would you like more information, an appointment or an online demo? Connect with us through our contact form. We can be reached by phone on working days from 8.30 a.m. to 5.30 p.m. on 0031 20 822 3536.