Graphic Order Management

Prindustry has transformed the process of graphic order management into a dynamic order system. This system is there for own products and for the assortments of producers such as Probo and Print.com. The backend of this order management system is the heart of the Prindustry platform.

This backend can be seamlessly linked to a frontend or storefront, where customers can place orders in a user-friendly web shop environment, such as through a a WhiteLabelShop or the Brand Portal.

Find out more about the Order Manager modules here.

Easily create quotes in the management system. Select the following choices when creating a quote:

• for which customer
• for which products
• from our own assortment or from external suppliers

The quotation goes to the customer with an e-mail. In this mail template you can customize and personalize texts.

The quotation becomes an order only when the customer has accepted it.

The customer receives the quotation in his customer account:

• He has to log in to accept or reject the quotation.
• Upon acceptance, the quote advances to his shopping cart.

A customization option is dynamic quoting. A user places quotes with multiple producers through the platform. This process is fully automated.

A user makes a quotation request for a graphic product in the system. Several connected producers may respond. They can modify the quotation, offer alternatives and accept it. The customer selects one quote, after which the remaining suppliers are automatically opted out. The order is then immediately forwarded to both the customer and the chosen partner.

As an administrator of Prindustry software, you have access to an order management system. You create orders, choosing a graphic product (printing) or service (e.g. DTP work).

Usually it concerns an order for a graphic product. You select:

• one or more products per order
• products from the own assortment or from external suppliers
• for which customer(s) (existing or new)

A product order is freely editable. After creating the order, you send the order confirmation to the customer. Recurring orders are easily generated from the order history.

The entire order process can be automated, depending on the settings you choose. You may also choose different settings for each producer you outsource to. For example:

• With Producer1, the order is automatically forwarded.
• With Producer2, the order is only transmitted after 1 hour and you look at it manually first in case you want to make changes.

When outsourcing the order to an external supplier, the producer processes and sends the order (white label) to (you or) the customer.

The platform keeps track of the available stock of certain products:

1. Customer sees how much of the product is in stock.
2. Quantity is forwarded and charged off.
3. Supplier goes to work on it.
4. Updates from supplier about new stock are processed automatically.

Various products can be kept in stock. Stationery, pens, POS material.

Each Prindustry webportal is linkable with ParcelPro, a multi-carrier shipping system to send orders with multiple carriers such as DHL and PostNL.

• You set which carrier you want to use per order.
• Do you ship the products yourself? Then you generate shipping labels easily from the management system.

Of course, all settings are also automatically adjustable.

Once you have completed an order, an invoice can be created (automatically). The invoice is forwarded to the customer. The system can forward invoice statements in several ways:

• An export of invoices goes to the accounting environment.
• The export is immediately entered into the accounting system.
• Invoicing is not done from the Prindustry system, but directly from the accounting program and invoices are sent from there.

The Prindustry software interfaces with various accounting programs, such as SAP, Afas, Twinfield, Gripp, Exact or King. With systems such as SAP, authorization rules may also be set up for an approval flow.

You have the ability to create various customer accounts, each with their own roles and permissions. For example, settings for individual discounts or specific product ranges for a user.

Separate login accounts are possible for individual orderers, as well as customer groups with multiple customers/users.

1. Customer logs in / customer goes to webshop.
2. Customer selects product.
   This selection process includes all specifications for printing for each product, such as formats, sizes, quantity and price calculations.
   This applies to all print products of all available ranges.
3. File check follows.
4. Customer can personalize product with data.
5. Customer uploads personal data in document.
6. Customer confirms and pays for the order.
7. The purchase goes to the ordering environment.
   The administrator determines to whom the job is passed (automatically): see the ordering steps at the beginning of this article!