Prindustry, located at Hendrik Figeeweg 1M-2 2031 BJ Haarlem in The Netherlands, is responsible for the processing of personal data as shown in this Privacy and Cookie Policy.
Prindustry is an IT company that develops a proprietary platform to manage, edit and order printed materials and marketing assets. The software can be used as a webshop, brand portal or print management system. Prindustry respects the privacy of customers, relations and visitors to the website and ensures that the personal information you provide is treated confidentially. You can read here exactly how Prindustry does this – and which personal data Prindustry collects from you for what purposes.
The use of personal data
When using the website, services and/or during contact moments, Prindustry obtains certain information from you. This can be personal data. Prindustry only stores and uses the personal data that is provided by you directly, in the context of the service you have requested (for example in the contact form or when signing an agreement), or of which it is clear that they are provided to Prindustry to process. Prindustry will not use your personal data for other purposes, unless you have given permission in advance or unless Prindustry is allowed or required to do so by law or the agreement.
Description of the personal data
Prindustry processes your personal data because you use Prindustry services and / or because you provide this data to Prindustry yourself.
Below you will find an overview of the personal data that Prindustry processes, depending on the purpose of the use (see next paragraph):
- Name and address details
- Company details: personal e-mail address
- Function
- Gender
- VAT number
- E-mail address
- (Mobile) telephone number
- Location data
- Technical browser information
- Cookie ID
- Click and browsing behavior
- Other personal data that you actively provide, for example in correspondence and by telephone
- (Login) data web portals (customers only)
- Bank account number (customers only)
Purposes of use
In order to provide you with the best possible service, Prindustry needs to store some of the above personal data in certain cases.
Prindustry may process your personal data for the following purposes:
- The execution of agreements, transactions and services, such as the development of your web portal(s);
- Relationship management, including contacting you if you request this;
- Gaining insight into the usage of the Prindustry website (such as click behavior, page views and session duration);
- Inform you about product and service development;
- Sending a Prindustry newsletter (online);
- Sending brochures or invitations (offline);
- Determining strategy and policy;
- Providing support;
- Measuring overall website performance and improving visibility through search engines and advertising.
Retention periods
Prindustry does not store your personal data longer than is strictly necessary to achieve the stated purposes in this Privacy and Cookie Policy.
In case you apply for a position at Prindustry, we will delete your data 2 weeks after filling the position and not longer than 3 months after receiving it.
Our cookies (see below in this policy) have an expiration date at Prindustry of 1 month. For storage of cookies by third parties, please refer to the privacy statement of the relevant party. For example, Facebook states that they store cookies for 3 months. However, Prindustry only uses social media cookies for sharing articles on the website.
Data security
Prindustry applies strict security procedures to protect the processed data, among others to prevent unauthorized access to this data. Prindustry ensures that only necessary persons have access to your data, and that access to personal data is protected.
Technical measures
The main technical measures are servers within the EU and SSL certificates (also known as: TLS certificates). All Prindustry servers are located within EU borders and comply with GDPR legislation. All webshops and brand portals have a valid SSL certificate. SSL certificates ensure that all data is transmitted in encrypted form. The SSL certificates are validated on a periodic basis. The SSL/TLS certificates all have an expiration date. For each SSL certificate Prindustry keeps track of the expiry date. Support keeps track of when each certificate needs to be replaced (to prevent an expired certificate from being used) and performs the replacement of the certificates. When a certificate is replaced, the support employee records the new expiration date in the so-called Master List. The new replacement date is also added to the internal schedule. This falls under cryptographic management measures. Authentication credentials are stored in the database and in backups. Backups are stored in a protected environment in the data center. All internal processes at Prindustry are standardized to ensure manageable organization, reliability and efficiency.
Further technical measures include antivirus software, secure passwords and their management in a password manager and two-factor authentication.
Organizational measures
Organizational measures include, for example, the maintenance of a Processing Register. This register states which personal data are processed, for what purposes and how these data are secured.
Prindustry is ISO 27001 certified as of 2021, the ISO standard for information security. The ISO 27001 certification indicates that Prindustry complies with all information security requirements for the continuous development and secure operation of the Prindustry SaaS platform for webshops and brand portals. This standard is audited every year.
Other organizational measures include limiting access to data (by authorization and authentication) and guidelines within the organization about processing personal data.
In Prindustry’s Processing Register all technical and organizational measures per supplier can be found.
Confidentiality & Disclosure to Third Parties
Prindustry handles personal data confidentially. Prindustry does not provide the personal data that Prindustry collects (on the website) to third parties for direct marketing purposes of these parties.
Prindustry shares personal data solely with third parties as necessary for the performance of the agreement and to comply with any legal obligation. With our customers (web portal owners) who process personal data on our behalf, Prindustry signs a Processor Agreement to ensure the same level of data security and confidentiality.
