{"id":9737,"date":"2021-02-02T12:50:30","date_gmt":"2021-02-02T12:50:30","guid":{"rendered":"https:\/\/prindustry.com\/support-and-complaint-handling\/"},"modified":"2025-10-17T16:46:41","modified_gmt":"2025-10-17T14:46:41","slug":"support-und-beschwerden","status":"publish","type":"page","link":"https:\/\/prindustry.com\/de\/support-und-beschwerden\/","title":{"rendered":"Support und Beschwerden"},"content":{"rendered":"[vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“3%“ bottom_padding=“1%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ gradient_type=“default“ shape_type=““][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_custom_heading text=“Fragen zu unseren Dienstleistungen?“][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“2\/3″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_column_text css=“.vc_custom_1669293086525{padding-top: 15px !important;padding-bottom: 15px !important;}“]\n

Bearbeitung von Beschwerden<\/h3>\n

Sind Sie mit dem von Prindustry gekauften Produkt oder der von Prindustry gekauften Dienstleistung nicht (vollst\u00e4ndig) zufrieden?<\/span>\u00a0Senden Sie uns eine E-Mail an\u00a0info@prindustry.com<\/a>.<\/span>\u00a0Wir suchen gemeinsam mit Ihnen nach einer geeigneten L\u00f6sung.<\/span>\u00a0Sie k\u00f6nnen innerhalb von 48 Stunden eine Antwort auf Ihre Beschwerde erwarten.<\/span>\u00a0Die maximale Antwortzeit betr\u00e4gt 14 Tage.<\/span><\/span><\/p>\n

Support Prindustry System<\/span><\/span><\/h3>\n

Haben Sie eine Frage oder einen Kommentar zum Betrieb des Systems?<\/span>\u00a0Erstellen Sie dann ein Ticket, indem Sie eine E-Mail an\u00a0support@prindustry.com<\/a>\u00a0senden.<\/span>\u00a0Das Ticket wird laut SLA innerhalb von 48 Stunden abgeholt.<\/span><\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ top_margin=“2%“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ advanced_gradient_angle=“0″ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/3″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ gradient_type=“default“][image_with_animation image_url=“8344″ image_size=“full“ animation_type=“entrance“ animation=“Fade In“ hover_animation=“none“ alignment=“center“ img_link_target=“_blank“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“ img_link=“https:\/\/prindustry.com\/nl\/connect\/“][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ bottom_padding=“3%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_column_text css=“.vc_custom_1669293074917{padding-top: 15px !important;padding-bottom: 15px !important;}“]\n

Andere<\/h3>\n

W\u00fcnschen Sie weitere Informationen, einen Termin, eine Online-Demo oder ein Angebot?<\/span>\u00a0Verbinden Sie sich mit uns \u00fcber unser\u00a0Kontaktformular<\/a>.<\/span>\u00a0Sie sind an Werktagen von 8.30 bis 17.30 Uhr unter\u00a00031 20 822 353<\/a>6 telefonisch erreichbar.<\/span><\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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